Membership
Terms & Conditions
Draft — please review and send Kat any wording changes.
1. Membership
Monthly memberships (Weekly Flow, Momentum, Unlimited) are billed in advance on the same date each month and roll month-to-month until cancelled. Cancel any time with 14 days' notice before your next billing date.
2. Class packs
10-class packs are valid for 3 months from purchase. Unused classes expire and are non-refundable.
3. Booking & cancellation
Classes must be booked in advance. Cancellations more than 12 hours before class release your credit back to your account. Late cancellations and no-shows forfeit the class credit.
4. Health & PAR-Q
All new clients complete a Physical Activity Readiness Questionnaire (PAR-Q) before their first class. You must disclose any injuries, pregnancy or medical conditions to your instructor.
5. Pausing & refunds
Memberships can be paused for up to 4 weeks per calendar year for holiday or illness. Refunds are not offered on completed billing periods.
6. Studio etiquette
Please arrive 5 minutes early, wear clean grippy socks and let the instructor know if you need to leave early.
7. Liability
Kat's Studio is fully insured. Participants take part at their own risk and confirm they are fit to exercise via the PAR-Q.